To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our partners to process personal data such as browsing behavior or unique IDs on this site and show (non-) personalized ads. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Click below to consent to the above or make granular choices. Your choices will be applied to this site only. You can change your settings at any time, including withdrawing your consent, by using the toggles on the Cookie Policy, or by clicking on the manage consent button at the bottom of the screen.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
What kind of files are we talking about? Please advise.
It is any file that is transmitted through the Student Aid Internet Gateway (SAIG). Schools may refer to SAIG as their “SAIG Mailbox” which they access with their TG numbers. There is nothing new in this regard. The files could include ISIR files, School Account Statements, NSLDS reports, Entrance or Exit Counseling reports, Cohort Default Rate (CDR) reports and notices, etc. And, it would partly depend, I guess, upon what level of servicing we do for the school, if any. (I am not sure of all the levels of servicing we do for all our various clients.)
And, it is only the fact that SAIG is reducing (let me correct that to “has reduced” as of June 9) the period of time that they store files in archive on their system. It is going from 180 days down to 90 days. So, whatever steps she took to retrieve or save files coming in via SAIG before last Sunday will be the same steps she will need to still take. It just means that she will have to do so within 90 days vs. 180 days. After 90 days they are no longer available to retrieve and pull in from SAIG.
If she has specific questions about the file names or message classes, it would probably be best for her to contact Tech Support at FAME. Or, there was a contact e-mail provided in the May 8, 2013 Electronic Announcement that announced this. That contact info was provided as: “If you have questions about this information, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.”